Cashless Card I FAQs

Cashless payments can be made across the Red Bull Ring site. In many places, it’s even the only form of payment accepted. All common credit and debit cards are accepted, as are cashless cards.*

Using the cashless card, you can pay for goods at all of the food stands in the Fan Zone, in the Red Bull Ring Fan Shop, at the mobile Fan Shop and in Bull’s Lane and the Wing Café. Please be aware that you cannot use the cashless card to pay at the teams’ official merchandise stands.

*Terms and conditions apply

Step 1

Get your cashless card (€1.20 activation fee) from a Top Up Cashless charging point at the Red Bull Ring and personalise your cashless card online so it’s protected if it’s stolen.

Step 2

Top up your cashless card with the amount of credit you want using cash, debit card or credit card at the charging point.

Step 3

To pay for something, simply present your cashless card. The corresponding amount will then be deducted from your balance. You can check the current balance of your card online.

Step 1

Get your cashless card (€1.20 activation fee) from a Top Up Cashless charging point at the Red Bull Ring and personalise your cashless card online so it’s protected if it’s stolen.

Step 2

Top up your cashless card with the amount of credit you want using cash, debit card or credit card at the charging point.

Step 3

To pay for something, simply present your cashless card. The corresponding amount will then be deducted from your balance. You can check the current balance of your card online.

A cashless card can be used to pay at all food stands in the Fan Zone, in the Red Bull Ring Fan Shop, at the mobile Fan Shop and in Bull’s Lane and the Wing Café during major motorsport events.

Combined with the alatest chip technology and a generally very high standard of encryption for all data, the system is an incredibly secure method of payment. Because of the offline compatibility, the system is extremely stable.

The technology behind the system is called RFID, which stands for radio frequency identification. This technology is used for cashless payment and a variety of entry systems, among other applications. The process is as follows: an RFID medium (e.g. cashless card) is topped up using cash, a debit card or credit card on site. It can then be used to make payments, with the balance of the card being reduced every time by the amount of the purchase.

Personalisation isn’t obligatory, but it can save the balance if the card is lost. To freeze your card, you need the PIN and the chip number that can be found on the back of your card. If you personalise your card, you can access the PIN and the chip number online after it’s been lost. Personalisation is easy to do online. The following details are required: name, surname, email address.

The activation fee is €1.20. This fee is deducted the first time you top up the card (e.g. if you initially load the card with €20, you’ll have an available balance of €18.80). No fees apply for subsequently topping up the card.

The card can be topped up using cash, debit card or credit card at any time and as often as you like at the Top Up Cashless charging points on site. Payments will be loaded exclusively in euros. It is free to top up the balance. It is advisable to hold onto the card even once the balance has been used up.

The manned charging points are located at all entrances and exits and are visibly marked with “Top Up Cashless”. During opening hours, you can purchase a cashless card, top up your balance and disburse your balance at the manned charging points.

Yes, the amount of money can be transferred to the cashless card. Please note that, as with a voucher, it cannot be redeemed for cash. Accordingly, the amount of money transferred to the cashless card cannot be paid out.

Every time you make a purchase, your current balance will be displayed. You can view your balance at any time online by entering the card’s 14-digit UID number. The payments in and out can be viewed and downloaded online under “Transactions”.

The cashless card has no expiry date. You can top up your card as often as you like and use it to pay at major events at the Red Bull Ring.

*Note: Applies as long as the contractual relationship between Projekt Spielberg and Global Event Technologie GmbH & Co KG exists.

Speak to a member of staff at a charging point. Important: to freeze your card, you need to state the PIN and the chip number, which can be found on the back of the cashless card. If you have personalise your card online, you can access the PIN and the chip number online if you lose your card.

Either on site at one of the manned charging points or online. Log in using the UID number on the cashless card and follow the instructions under “Pay-out”. There is no transfer fee or charge for refunds to an Austrian account number. A transfer within Austria can take up to eight working days.

Speak to a member of staff at a manned charging point.

Projekt Spielberg GmbH & CO KG
Red Bull Ring Straße 1
A-8724 Spielberg

information@redbullring.com

+43 3577 202

This website is unofficial and is in no way associated with the Formula One group of companies. F1, FORMULA ONE, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing B.V.

Cashless Card

Step 1

Step 2

Step 3

Step 1

Step 2

Step 3

Frequently asked questions

What is a cashless card?

Is the system a secure method of payment?

Which technology is used? How does the system work?

Do I need to personalise the cashless card?

How much does the cashless card cost?

How do I load money onto the cashless card?

Where can I find the Top Up Cashless charging points on the Red Bull Ring site?

I have a Red Bull Ring voucher. Can I transfer the voucher amount to my cashless card?

How can I check my current balance and track my purchases?

How long is the cashless card valid for?

What should I do if I lose my card?

How can I receive the remaining balance on the cashless card?

My cashless card isn’t working – who can help me?